Support

Help for setup, publishing, billing, and recovery.

Use these guides to connect your source, fix blocked publishes, understand plan limits, and recover safely after a change.

Getting started

Connect your source, choose a collection, and get your mapping ready for the first publish.

5 guides

View guides

Publishing and recovery

Use these guides when preflight blocks a publish, scheduling is unavailable, stale items need review, or you need to restore.

5 guides

View guides

Plans and billing

Check plan limits, trial behavior, and why QuillDock may switch into read-only mode.

2 guides

View guides

Getting started

Connect your source, choose a collection, and get your mapping ready for the first publish.

Publishing and recovery

Use these guides when preflight blocks a publish, scheduling is unavailable, stale items need review, or you need to restore.

Plans and billing

Check plan limits, trial behavior, and why QuillDock may switch into read-only mode.

Need more help?

Start with the guide that matches what you're seeing, then contact support if you still need help.

Most issues can be resolved from the guides above. If you still need help after trying the steps, send us a support message from this page so we know which workflow and article you were reviewing.

  1. Open the guide that matches the screen or message you see.
  2. Follow the steps in QuillDock and note exactly where you get stuck.
  3. Use Contact support if you still need help, and include any support code shown.

Helpful details to include:

  • Which source you're using: Google Sheets or Airtable
  • Which Wix CMS collection you're publishing into
  • Which step you're on: setup, preflight, publish, schedule, stale queue, or restore
  • The exact message or support code shown in QuillDock

You can also email support@quilldock.app.