What this article helps with

Use this guide when QuillDock shows scheduling as locked, paused, blocked, or manual-only and you need to know what to do next.

This guide is for

Anyone reviewing schedule state on Home, Schedule, Run Detail, Backups, or Plan & Access.

What the schedule statuses mean

• Manual only means QuillDock still needs one successful manual publish before automation can run
• Paused means your saved schedule is still there, but QuillDock is waiting for the next required step before it can run automatically
• Blocked means QuillDock sees a condition that must be fixed first
• Active means the saved schedule is eligible to run at the next due window

Common reasons scheduling is unavailable

• The current setup has not completed a successful manual publish yet
• The source, target, or mapping changed after scheduling was previously available
• A restore completed and scheduling was reset
• A scheduled run failed or completed with errors and QuillDock paused future automation
• The site is currently read-only
• Scheduling is not enabled for the site yet

Good to know

• QuillDock only allows scheduling after a successful manual publish on the current setup
• The saved schedule and the current schedule status are related, but they are not the same thing
• QuillDock can keep your saved cadence and timezone even while automation is paused or blocked

What to do

1. Open Schedule.
2. Read the current status and the next requirement shown there.
3. Fix the blocking issue or complete the missing manual publish step.
4. Save the schedule in enabled mode only after QuillDock says the site is ready.

When to contact support

Contact support if Schedule, Home, and Run Detail disagree about the current schedule status, or if QuillDock keeps showing the same pause or block reason after you complete the next required step.

Related guides

• Schedule
• Save or pause your schedule
• Restore from a backup
• Why QuillDock is read-only