QuillDock Privacy Policy
Overview
This Privacy Policy explains how QuillDock collects, uses, stores, and discloses information when you:
- visit the QuillDock website
- install or use the QuillDock Wix app
- connect Google Sheets or Airtable as a source
- contact QuillDock for support
QuillDock is built for agency owners and content operators who publish structured content into Wix CMS with trusted preflight, backup-before-write, and a clear recovery path.
Information QuillDock collects
Website information
When you visit the QuillDock website, QuillDock may collect:
- standard web request information such as IP address, browser type, device information, and referring page
- page and route analytics needed to understand site usage and improve documentation or onboarding
- information you intentionally provide through a support or contact path
App and account information
When you install or use QuillDock inside Wix, QuillDock may collect and store:
- Wix site and app-install identifiers
- billing and entitlement state from Wix
- configuration state such as the selected source, selected target collection, and saved mappings
- trusted preflight snapshots, run history, run diagnostics, and support-safe logs
- backup references and restore state needed to support recovery behavior
Source-system information
When you connect Google Sheets or Airtable, QuillDock processes the information needed to read the selected source entity and prepare or execute publishes. Depending on the workflow, this may include:
- spreadsheet, worksheet, base, table, or view identifiers
- source field names and inferred types
- source row or record values needed for preflight, publish, stale review, and run diagnostics
QuillDock is designed for structured content workflows. It is not intended for highly sensitive personal, medical, financial, or regulated data.
How QuillDock uses information
QuillDock uses collected information to:
- operate the website and public support surface
- authenticate connected sources and validate access
- power source selection, mapping, preflight, publish, stale review, backup, and restore flows
- enforce billing and entitlement state
- diagnose failures, improve reliability, and support customer requests
- protect the service against abuse, fraud, or unsafe usage
QuillDock does not sell personal information.
How information is shared
QuillDock may share information only as needed with service providers and platform partners that help operate the product, including:
- Wix, for installation, billing, entitlement, and CMS interactions
- Google, when a customer connects Google Sheets
- Airtable, when a customer connects Airtable
- infrastructure, storage, analytics, logging, or error-monitoring providers used to operate the service
Information may also be disclosed:
- when required by law
- to enforce the Terms of Service
- to protect QuillDock, customers, or the public from fraud, abuse, or security threats
Data retention
QuillDock keeps information only as long as it is reasonably needed to:
- operate the service
- preserve run and recovery history
- meet legal, billing, or security obligations
- support troubleshooting and customer support
Backup availability may also depend on the live Wix backup-history window that Wix makes available for the connected target.
Security
QuillDock uses reasonable technical and organizational safeguards designed to protect customer data. No method of transmission or storage is perfectly secure, so QuillDock cannot guarantee absolute security.
Customer responsibilities
Customers are responsible for:
- using QuillDock only for content they are permitted to manage
- reviewing mappings and trusted preflight results before publish
- keeping source-system and Wix credentials secure
- avoiding unsupported or high-risk data types that fall outside QuillDock's documented launch scope
International transfers
QuillDock and its service providers may process information in countries other than the one where the customer is located. By using the service, the customer understands that data may be transferred to and processed in those jurisdictions.
Changes to this policy
QuillDock may update this Privacy Policy from time to time. Material updates will be reflected on this page with a revised effective date once the public website is live.
Contact and support
For privacy-related questions about QuillDock, use the QuillDock support route on this website or the in-app support path inside QuillDock once installed from Wix.